Images not loading on some computers

[Antwan]

Hi everyone, I have a question that has been bugging everyone in our office for days. Our company website is http://www.ics.heacademy.ac.uk/

In the design of the website, there are advertisements inbetween the four coloured boxes, little in-house advertisements for different parts of our website. On certain computers, these images do not appear, and the four boxes fill the space. This only happens on certain computers. In our office it happens on one, and then it also happens on some of the staff's home computers. Originally, we looked at firewalls being the cause but we all use different firewalls and in some cases we have the same firewalls on some computers and one displays the images and one doesn't.

Next we looked at plugins for firefox (like ad blockers etc.) but yet again, everyone has different and the problem is cross-platform (ie and firefox). Operating systems are all Windows XP.

Whats strange is that, if you compare the source code on a computer that the images load on, to the source code on a computer that the images don't load on, the link of the image is there, but the actual content of the link has disappeared so for example:

Code of a link on a computer that SHOWS the images:

Code: Select all

<a href="http://www.ics.heacademy.ac.uk/utilities/site-comments.php"><img src="images/adverts/sitecomments.jpg" alt="Higher Education Academy for Information and Computer Sciences Website Comments" width="250" height="55" border="0" /></a>

Code of a link on a computer that DOESN'T show the images:

Code: Select all

<a href="http://www.ics.heacademy.ac.uk/utilities/site-comments.php">                                                                    </a>

Any help on this would be greatly appreciated as we're really in the dark on this one.


Anthony

[ukgeoff]

Assuming the links you have pasted have not lost anything in the process, the most obviously striking thing is that the link from a machine that doesn't show the image doesn't have a reference to the image.

That section of code from the link on a machine that does work is just blank spaces.

If you are talking abot the four boxes down the centre of the page, I see them.

At the moment I can only suggest a process of elimination. Capture the code as displayed on a machine that works onto a floppy/CD and then try that in a machine that doesn't.

The object is to try and figure where and why that img code is being stripped out.