Jmail error

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  #1  
Old Jul 5th, 2007, 14:06
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Jmail error

following Error i am getting when i try to send mail using Jmail
The message was undeliverable. All servers failed to receive the message
.execute()
{
Trying server mail:3.159.213.48
<- 554 cinmlip01.e2k.ad.ge.com
3.159.213.48 failed with the message: "554 cinmlip01.e2k.ad.ge.com"
No socket for server. ConnectToServer()
1 of 1 servers failed
}
Any one can help???
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Old Jul 5th, 2007, 15:22
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Re: Jmail error

Usually this means you need to whitelist your www server to bypass authentication
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Old Jul 5th, 2007, 16:02
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Re: Jmail error

Thanks coren for the reply. can you please tell me where i can do that.. really now it is bothering me alot. thanks in advance
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Old Jul 5th, 2007, 16:43
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Re: Jmail error

This would be done on your email server. Usually they have a place to whitelist specific IPs to bypass authentication. I know we had to do it on SmarterMail email server and Microsoft Exchange
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Old Jul 6th, 2007, 09:05
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Re: Jmail error

Fantastic. Thank you very much for your help. I have requested my relay server team add ip address of my new server. Thanks alot again for your help!!!
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Old Jul 6th, 2007, 10:52
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Re: Jmail error

Glad it all worked out for you. I have been there (a few times actually when changing mail servers).
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