Why can't some people see my current site?

foldingvan · Mar 17th, 2007, 19:54

I need help, before I tear the last of my hair out!

I've got two people that are having trouble viewing an up to date version of my website (www.portafold.co.uk). Both these people are only able to view a version of my website which is months old. (The third link down the left hand side should read 'message board'). I make changes almost daily but what they see is from at least 2 months ago.

They can't see anything that's reletively new and that definately do exist and even if they type in the full address to a specific page into their browser it comes up with a '404 not found' error.

I have cleared their cache on their PC's and removed any cookies and any trace of their surfing history from their browsers but it's still the same. One is using Firefox, one is using IE6. One is on Tiscali, one is on Wanadoo.

One of the pages they can't even access is www.portafold.co.uk/forum, it exists and other people can view it fine, but these two people get a '404 not found' error on their respective browser.

What can it possibly be? I've tried everything I can think of and I've been searching the net for an answer but to no avail. Following advice from Google I've added the line <META NAME="ROBOTS" CONTENT="NOARCHIVE"> into my <head> section on my index.html page to see if it was a problem through Google but still no difference.

Any help would be most appreciated.

Ross · Mar 17th, 2007, 20:06

I can't answer the question on the normal website, but I maybe able to assist with the phpBB forum. I had the same problem with a forum I ran where one member couldn't access the forum at all and just kept getting the 404, it was fixed by using a modification to your phpBB board called "Auto Cookies MOD". Unluckily phpBB is down at the moment so I wasn't able to get the link to the mod, but just do a search on the forum when it is online again.

mark1 · May 17th, 2007, 12:39

Try giving them a fake dynamic page so their browser automatically looks for a new one, sounds like the local DNS cache (on their machine) is not being updated/cleared - Google will give you instructions on that, in the meantime here's a fake dynamic URL that will work:

http://www.portafold.co.uk/history.html?version=new