Help Desperately Needed !!

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Old Aug 8th, 2006, 10:46
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Help Desperately Needed !!

Hi All,
I'm new to this site to so apologies if i'm posting in wrong area etc.

Wondering if someone can help me? I have set up a site for my insurance company but I am having the most terrible time in getting the form-to-mail part of it to work (which is the most important part of the site!)

Is there anyone who can first check that my html on my page is correct? Or is it the script?

When I click on the submit button, I get an '500 Internal Server Error'? I'm so lost !!

Can anyone help me?

Many, many thanks!

The link to the form is http://www.ashbournes.com/html/test.html
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Old Aug 8th, 2006, 11:53
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Re: Help Desperately Needed !!

Have you tried talking to someone where your site is hosted to make sure that everything is in the right place.

As the error message you get tells you, the action of running the script is causing an internal server error.

Start there.
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Old Aug 8th, 2006, 12:23
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Re: Help Desperately Needed !!

I'm not sure about the particular method you're using to make this mailer form but believe me, looking at your markup, that's the least of your worries.

Post in the critique forum and we can talk you through the problems.
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Old Aug 8th, 2006, 13:03
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Re: Help Desperately Needed !!

The coding problems are typical of someone, who I'm assuming has no real knowledge of producing a web site, using a product(s) like they have on this occassion.

Looking at the meta tags, I'm curious as to why there are two 'generator' tags, one for NetOjects Fusion 9 and one for FrontPage 5.

Has this site been started in one and finshed in the other?

If so, it's hard to image a better receipe for disaster.
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Old Aug 8th, 2006, 13:19
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Re: Help Desperately Needed !!

That error is a generic dont know what to do error. If you are using a PHP script you need PHP installed on your server, otherwise you would need a cgi-bin and cgiemail as far as I know.

The Form Action
http://www.ashbournes.com/formmail/formmail.pl implies you are running a cgi script. You need to make sure it is configured with the correct paths, and that you have sufficient privs to utilize it. You can check your web hosts faq for the correct paths etc. Most of them provide a cgi-bin directory and cgiemail so a 3rd party option may not be required.

An example of a cgiemail script can be found here http://www.he.net/info/cgiemail/demo.html
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Last edited by moojoo; Aug 8th, 2006 at 13:22.
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Old Aug 8th, 2006, 22:55
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Re: Help Desperately Needed !!

its been my experience that hosting providers have faqs and their own form to mail asp and php pages and variables based on the mail server settings they have set up. ukgeoff has it right, give em a call.
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