Quote:
Originally Posted by Preston
Why is it that some web design and hosting companies will not let their customers use a domain name they purchased from another company - even though the customer hasn't built a site yet?
Should that cause any red flags for customers in such a situation?
Thanks!  |
Hiya Preston
This definately sounds nuts, and I can only imagine that the design companies want total control over the customer preventing them going elsewhere, or so that they might configure the
DNS in such a way so as not to reveal that they are only resellers when they might actually be trying to look like a big company?
(Although it is pretty easy to find out who they really are)
We have had several customers of ours want to transfer their names to us and other companies have really given them a hard time over releasing their names, and in some case's customers have had to go directly to nominet to over rule the host or design guy.
Its one thing to enquire as to why a customer might want to go elsewhere (kinda helps learn if you could be doing something more) but to demand to control a customers domain name or not take on the business will just put them at a loss, and is possibly worth avoiding.
We've also discovered that companies that do this dont give the customer any method of controlling their domain names too, so thats something that should be asked before transferring a domain name to any company.