I'm a bit like that, just let things go. But last year I got 600 pounds of charges in under two weeks. Accident they said. Accident! "Oh really" said I, "oh yes, I have six hundred pound accidents all the time". I told them to fix it. I'm not gonna lie, I shouted. I'm not proud but I did get my money back. Then I cancelled my account.

And the moral of the story is, don't bank with nat west and keep on top of your accounts.

Pete.