Well I have just spent my lunch break with the manager & the area manager of my bank.. They have taken full responsibility for the muck up

and as soon as I mentioned the banking ombudsman they started talking about possible compensation for my trouble

They are expecting a full refund within 10 - 14 working days

So it's seeming to work out ok at the moment

I just have to sign a few bits of paper tomorrow and the ball will be rolling apparently.
Porn subscriptions

Thats one hell of alot of porn
It will teach me to keep an eye on my bank accounts in future.