Help Me Please!!

Im tearing my hair out here!!

Basically, ive purchased a sitebuilder package from a company (not sure if i can say who on here) and with it they say that the hosting is included. However, when i click on the "publish site" tab, it says that it has successfully been published, but when I go to my domain name, its still sitting as a holding page for the company.

I am very very new to this, and only bought the package because it said it was easy, but i am at my wits end now!!!

Any help would be greatly appreciated!!!

Ive tried to call them, but its outwith working hours now, and im at my own job during the day!! And also its 50p per minute to call them!!

You can say whom you purchased form. How else can we help?

Most likely you are not in the correct directory.
Many hosts have host directories such as /www or / or something else.

One idea is to search their help files "ftp" that might give you step by step instructions.

If you are still stuck pm me and I'll try to help.
Linda

i purchased the sitebuilder pro package from 123-reg. It says i dont need to purchase hosting with this as it is included, but i jsut cant get it!!!

Did you read their AUP carefully?

tell the name of the company. and i think that u'r just looking at uncorrect place.

if this is still a problem:

Log into your 123-reg account
Click "modify domain" in the manage domain section
Click "Manage DNS"

Now you will see the DNS settings for your domain name, change the www and @ record to 194.154.168.90, click update and then wait 24 hours.

your issue should now be resolved